Tamkeen’s Electronic Services

First: Tamkeen Customers’ Portal

This portal is through our website: www.tamkeen-ins.ps, was found to facilitate communication with current clients (Institutions and companies) and ensure high speed in dealing with Tamkeen Insurance.

This portal allows officials in institutions and companies who are health insurance subscribers or general insurance, to view the insurance policies and endorsements of their institutions. and also view account statement . It also allows subscribers to request updates or changes on their valid insurance policies, and receive renewal notifications, or other requests related to valid insurance policies to complete the procedures for the company to approve them.

Second: Tamkeen Mobile

An exclusive application for Tamkeen Insurance

In the first phase:

The application includes many features for “My Health” insurance subscribers who benefit from medical care services, where subscribers enter their card number to get many features including: Viewing a detailed report for medical treatments that the subscriber had, in addition of viewing the medical providers network to find  the nearest  medical centerto the geographic location of the subscriber, and getting notifications for using the health insurance card.

The company seeks to involve other digital services for subscribers and different insurance programs in the next phase of the project.

Third: Tamkeen eMED

It is a system for eligible providers to provide medical care and health services from the entities and medical centers within the health insurance program (My Health) by using the health insurance card that individuals who benefit from the health insurance program carry.

Tamkeen eMED makes dealing between Tamkeen Insurance, medical entities, doctors and medical centers in digital form which is away too far from traditional paper work, saving time and effort.

Where this system enables medical centers to record the information of patients, give the needed medicine and get approvals for getting their cash for the treatments  electronically.

 This system is connected to the authorized and specialized health insurance employees’ phone numbers through a mobile application to keep the medical entities going efficiently and effectively, to ensure quick services and to provide the best services for our subscribers all the time  with no delays.

Noting that Tamkeen Insurance is the unique Palestinian insurance company that runs medical insurance compensations by itself using an electronic system for entities and medical centers without relying on a third party medical services company to run them.

Tamkeen wishes you and your families safety at all time, 

 Fourth: Online Subscription Applications

These services enable subscribers to submit their electronic applications online without spending efforts and time to visit the Company’s offices. Individual and group subscribers (i.e.institutions and companies) can choose the desired insurance program or several programs. The system automatically transfers the application to the branch or office closest to the applicant’s place of residence, followed by the applicant’s visit within 12 working hours to help them choose the insurance solutions that best suits their insurance needs.

 Fifth: Electronic Follow-Up Requests

This service enables subscribers (policyholders), and those interested in the services of Tamkeen Insurance Company to request an electronic follow-up with the relevant departments to obtain clarifications and inquiries, express an opinion about the Company's services or make suggestions. In turn, the relevant department will immediately communicate with the applicant within 12 working hours to provide needed clarifications and/or support.